I ordered an SSL or static IP and now my site is down.

When you order a SSL we assign a static IP to your account. A static IP is required for securing the traffic between your website visitors and your website. The SSL encrypts the session between the visitor and your site. When we assign a static IP, the new information about where the site is located has to propagate across the internet, this will usually take about four hours.

Was this answer helpful?

 Print this Article

Also Read

CAPTCHA: Telling Humans and Computers Apart Automatically

A CAPTCHA is a program that protects websites against bots by generating and grading tests that...

HTTP Error 500 - Internal server error

Internal Server Error help, 500 error Internal server errors can be caused by a few different...

How to Use PHP 5.3 on Linux Hosting

The release of PHP 5.3.x is a major improvement in the 5.x series which includes a large number...

How do I setup custom php.ini settings?

We have recently updated many of our shared hosting servers to php 5 with phpSuExec enabled. This...

Fix for Filezilla Failing to Retrieve Directory Listing

Windows Server FTP issue Filezilla uses Passive Mode by default. It seems you are having...